We collect and store your PII during your interaction with the Website, including during your registration (as described in the TOS), your use of the Products and Services, your purchase of Products from the Quantum Store, and/or your responding to or participating in surveys or focus groups or submitting technical support requests. We use your PII to set-up and establish your account, to communicate with you about your account and the Products and Services, to provide fulfilment services, to diagnose issues and provide technical support, and to update you on changes to the Products, Services and our policies, including this Privacy Policy and the TOS.  At a minimum, your name, email, server license key and password are required to set up an account and to use the Services.  If you do not consent to the collection and use of such information, you will not be able to register an account or use the Services.

We collect and store non-PII information during your use of the Website and/or Services, such as tracking the frequency of visits to pages on the Website and/or making search requests.  

We also may collect, store and process information that your computer or mobile device provides to us in connection with your use of the Website and/or Services, such as your browser type, type of computer or mobile device, browser language, IP address, unique device identifier, advertising identifier, browser history and requested and referring URLs.  In addition to other items, these could tell us the pages you visit, the features you use, dates and times, if you navigated from or navigate to another website, the address of that website, and information regarding your internet service provider.  Once you log into the Website on your device, we may recognize your device to provide you with a personalized experience, independent of your device settings.

We may also use “cookies” and/or “web beacons” to track and analyze your use of the Website. "Cookies" are small data files with a unique identifier that we transfer to your computer's hard drive or web browser and which collect and store data about your visit to the Website, which allows identification when you return to the Website.  It may be possible to disable some (but not all) Cookies through your device or browser settings, but doing so may affect the functionality of the Website or Service for you.  The method for disabling Cookies may vary by device and browser, but can usually be found in preferences or security settings.  "Web beacons" are small graphic files with unique identifiers contained in our Website that we use to track Website usage and traffic.)  In each case, we may combine such information collected with your PII in our data collection.  In addition, we may collect information about your activities on the Service through the use of clear GIFs, local shared objects, Flash cookies, tracking pixels or through other identifiers or technologies, including similar technologies as they may evolve over time.

We use and process PII and non-PII information to (i) provide the Website’s and Service’s functionality, (ii) improve the Website’s and Service’s quality and performance, (iii) personalize your experience, (iv) track usage of the Website and Service, (v) diagnose issues and provide technical support, (vi) back up our systems, (vii) share information with our corporate affiliates and/or partner sites for their everyday business purposes, (viii) share information with third party service providers who help us operate our business or provide services on our behalf, such as diagnostics, analytics and technical support and (ix) for the other purposes set forth in this Privacy Policy.

Except as described below, we will not share your PII with any third party, except in aggregate, non-personally identifiable form.  This restriction excludes any collection and/or use of your PII by any third parties, such as third party websites for which a link is provided on the Website, or any PII that you provide or make accessible to third parties, including for making product purchases on the Quantum Store.

Shopify Inc. and its affiliates (“Shopify”) collects PII that you provide during shopping and checkout on the Quantum Store, including name, email, shipping and billing address, payment details, such as credit card information, phone number, IP address, and device and banner information, in order to process order and payments, including risk and fraud screening, and acts as the data processor of such information. By browsing the Quantum Store and purchasing Products from the Quantum Store, you agree and consent to the access to and use of your PII by Shopify, in accordance with its privacy policy as set out on its website.  Quantum may retain shipping information provided on the Quantum Store for fulfilment purposes, which information will be collected and used in accordance with this Privacy Policy.

We also engage companies to help us provide various Services, such as fulfillment services and technical support, as further described in the TOS, with whom we share your PII and non-PII as may be required to perform the Services.  For example, for remote monitoring and diagnostics, as further described in the TOS, we collect and use the Products server data, including your IP address, device type, status, and system and browser version, as well as issue diagnostic data, including log messages, transaction path and error reporting, in order to perform such services, including forwarding certain such information to third party service providers for technical support and analytics services. Except as otherwise permitted by this Privacy Policy or the TOS, such companies are only allowed to collect and use your PII for the purposes for which we have engaged them or as required or permitted by applicable law.

We reserve the right to disclose PII when we determine in good faith that such disclosures are required by law (for example, to comply with a court order), to enforce our TOS or the rules of our Services, to protect the safety and security of the Website and/or the Services, and/or to protect the safety, security and rights of our Users, and/or Quantum, its affiliates, and its and their owners, directors, officers, representatives, contractors and/or agents.

Furthermore, we may disclose and transfer any PII and non-PII collected hereunder in the sales, acquisition, merger or other change in the structure of all or part of Quantum, its affiliates and/ or its business.  In any such event, we will request that the acquirer or other applicable third party remains obligated to treat your PII in the manner required by this Privacy Policy.

We endeavor to maintain the security and confidentiality of your PII in accordance with applicable industry standards, including administrative, digital and physical security measures to protect your information from unauthorized access and improper use. From time to time, we may review our security procedures in order to update or implement such technology and methodology, including as required by applicable law. However, no security measures are impenetrable and so-called hackers or other third parties may intercept and misuse your PII, including during transmission of same to and from the Website.

The Website and Services are intended for general audiences and is not directed to minors or Users under the age of 16. We do not knowingly collect PII information from minors or Users under the age of 16.  If you become aware that a minor or person under the age of 16 has provided us with personal information without parental consent, please contact us at support@quantumintegrate.com. If we become aware that a minor or person under the age of 16 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the minor’s account.

You may from time to time update your PII associated with your registration, however, such information previously submitted by you to us may be retained by us for technical, legal or other reasons, as may be permitted by applicable law.  You can close your Quantum account by contacting us at support@quantumintegrate.com, however, we may retain information about you for the purposes authorized under this Privacy Policy, unless prohibited by applicable law. For example, we may retain information, including PII, to prevent, investigate, or identify possible wrongdoing in connection with the use of the Website and/or Service or to comply with legal obligations. If you close your account, you will no longer be able to use the Services.

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Company to third parties for the third party’s direct marketing purposes.  Pursuant to California Civil Code Section 1798.83 (c)(2), Company does not share a User’s personal information with third parties for those third party direct marketing use.  As a User of the Web Site and Service, you agree that some of your PII may be posted on the Web Site or through the Service so that other Users may contact you.  To make a request regarding California Civil Code 1708.83 or to receive further information regarding what is set forth in this paragraph, please contact us at:

Quantum Integration, Inc.
Attn: California Privacy Rights
4321 Marina Drive
Santa Barbara, CA 93110

Quantum Integration, Inc., located at 4321 Marina Drive, Santa Barbara, CA 93110, is the data controller for the purposes of collection and storage of your information on the Website and may use and process your information for the purposes set out in this Privacy Policy. Your personal information may be collected, stored and processed in a country other than your own, including by third party service providers in accordance with the applicable privacy policy and applicable law. By registering and using the Products and Services, you agree and consent to such collection, storage and processing.

Pursuant to the General Data Protection Regulation (“GDPR”), under certain circumstances, you may request access to, rectification of or erasure of your PII, have the right to restrict or object to the processing of your PII, and be able to receive and transmit your PII to another service provider.  Any such requests made in accordance with GDPR requirements should be directed to:

Quantum Integration, Inc.
Attn: GDPR Requests
4321 Marina Drive
Santa Barbara, CA 93110

Any changes or revisions this Privacy Policy will be posted on the Website and/or emailed to your current email address in your account.  Any such changes/revisions will apply only to information collected after the effective date of such updated Privacy Policy (as noted in the posting/email), unless otherwise clearly stated in such update.  It is your responsibility to frequently check this Privacy Policy for any updates.