How secure is your system, and do you use any encryption?
The system uses AES and your data is additionally secured by your unique PIN code and system specific identifiers. Our cloud Infrastructure is using HTTPS and best practice security architecture, which enables us to roll out OTA updates to the system.
Does your system work without an internet connection?
Yes. You will only need an internet connection if you want to use external platforms or when you update the purpose of your Q-Client Builder Base.
What is the Bluetooth range?
The bluetooth range varies indoors and outdoors. Indoors you’ll get about 32 feet and Outdoors twice as much.
Does your system support LAN connectivity?
The Q-Server is Wifi & Bluetooth only and currently does not support LAN connectivity.
Is it possible to use a Wi-Fi range extender with Q-Server?
Your Q-Server needs to be connected to your local network. If you are using a Wi-Fi range extender to extend your local network, the Q-Server will work with it as well. Please note that our Q-Server only runs with 2.4 GHz Wi-Fi at this moment.
Is your system a rebranded Arduino?
No. Our platform offers features that is easily applicable for scalable IoT Applications and designed for a much broader audience.
Is your system based on Raspberry Pi or Node Red?
Not at all. Our platform is much more focused towards hardware integration. On top of that we deliver firmware generation for our microcontroller, which makes this system much more accessible to a broader audience.
Does the Q-Client Builder Base come with a battery?
Not at this time. If you want to use the Q-Client Builder Base in battery mode you will need to purchase a CR2032 coin cell battery. The Q-Client Builder Base includes a USB cable for power. We also offer a 5V Power Supply Kit ready for download on our website if you want to power your projects with a 9V Battery.
If the Starter Bundle already comes with 2 Builder Bases, why would I ever need to purchase additional Builder Bases?
The great thing about our Q-Client Builder Bases is that you are able to reuse it for multiple projects by just uploading different firmware onto it. However, if you plan to create more complex projects such as our security system or HVAC project for example, you will you will need more than two Builder Bases.
Which 3rd party Gateway Integrations are supported?
We support Phillips Hue (lighting), Samsung SmartThings (IoT platform), IKEA Tradfri (lighting) and plan to add more Gateways through OTA software updates in the future.
Which 3rd party Service Integrations are supported?
We support Infrared (IR DB), Twilio (SMS) and plan to add more Services through OTA software updates in the future.
How many Q-Clients Builder Bases can connect to one Q-Server?
Currently five Q-Clients can connect to one Q-Server.
Where is the firmware for the Q-Client stored?
The firmware definition is configured by you and is stored on your Q-Server. Once you decide to upload firmware to your Q-Client, we transmit your firmware definition to our cloud generator. The generator is sending back a secured encrypted firmware file that is then uploaded and stored on you Q-Client. You don’t need an internet connection to use a Q-Server, but if you want to change the firmware of your Q-Client you will have to be connected to the internet.