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Questions about buying

  • Do you offer a product warranty?

    Absolutely. For more information you can visit our Product Warranty

  • Where do you ship to?

    We are currently shipping across the USA, Canada, Europe, New Zealand and Australia.

  • Why are shipping costs to certain countries so expensive?

    The weight of our product bundles can be considerable and we do apologize for the sometimes high shipping costs which at the moment are also effected by global instability. We are working hard at improving shipping costs where we can.

  • How long will my order take?

    Since we are based in the US, shipping nationwide is usually between 3-7 days, and for international shipping, usually between 7-14 days including customs. However, because of global instability these timeframes are not always guaranteed.

  • How do I ship my order back to you?

    You can return your product in the original undamaged packaging to our office address.